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- Booking Instructions 1. Service Booking A service with HomeHelpy is only booked after successful payment is made. 2. Cancellation Customers are to pay 50% of booking price if you cancel the booking 12-24 hours...
- What payment methods does HomeHelpy offer? We only offer payment through credit cards and debit cards at this moment, expect for Specialised Cleaning, where cash, cheque and bank transfer is possible.
- Will cleaning my air conditioner unit improve the power of my air conditioner? Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, cleaning the air conditioner unit will definitely...
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance...
- Am I insured during a cleaning session? What if my HomeHelper damages something? In the unlikely event of damages occurring, please contact our customer service team at enquires@homehelpy.com with supporting evidence. HomeHelpy's insurance only covers damage cases that is...
